Guidelines and Regulations

1. Keep us informed: Please keep customer service informed of any changes of telephone, mobile numbers or e-mail addresses.
2. Payment:

• You are kindly requested to pay the monthly fees during the first 10 days of every month; in case of no payment after the 10^th a penalty will be added.
• In case of payment and absence without notice till the 15^th of the month, the player will lose his place. We refund or transfer to the other month 50% of the fees only if notice is given within the first 2 weeks.
• In case of no show and no payment till the 10^th of each month, the club reserves the right to exclude the player’s name from the players’ list. If the player wants to join again he/she should request a new schedule according to availability.
• In case of attending with no payment till the 15^th of each month, the subscription will be suspended.
• In case of joining after the beginning of the month, payment will be calculated with drop in rate.
• Fun days and matches are not deductible, they are part of the program.

3. Punctuality: In order to take maximum benefit of every class, make sure to attend on time. Any player who is late for more than 15 minutes will not be admitted into the class.
4. Information on players’ progress: Any inquiries about the performance and progress should be addressed to the supervisor.
5. Dress code: Proper Squash attire is required. Please wear regular Squash shoes only inside the courts.